Iconiche Telecom Academy

Today, we live in an increasingly connected world. With Information and Communication Technology (ICT) and markets evolving rapidly, keeping pace requires a continuous learning process. Learning opportunities enables people to develop the right competencies, in the right place and at the right time making it critical to success/

A successful high-impact learning culture is one in which the value of learning is recognized, and where learning is seen as a critical investment and enabler for business success. It is one where employees feel empowered and responsible for driving their own professional development. Successful learning cultures foster an environment where everyday learning, informal and on-the-job learning as well as knowledge sharing form an integral part of the overall learning culture.

Iconiche’s strength in this area emanates from the insightful experience our consultants have in the Telecom Domain. They have successfully handled Business, Solutions and Products that give them the cutting edge to offer experiential, high impact workshops in this niche area.

We offer programs that cover Voice, Data, Video and Cloud Technologies. We offer generic technology programs or customized product programs for employees of Telecom Service Providers.


  • Voice Technologies
  • Fixed Line and Mobile Voice
  • The Regulatory Framework
  • Value Added Services
    • Toll-free services
    • Audio Conferencing Solutions
    • Voice over IP
    • Contact Centre Solutions
    • Cloud Services


  • Enterprise Network Basics
  • Data Network Technology
  • Telecom Standards
  • Access Networks & Last Mile
  • National Long Distance
  • International Private Leased Circuits
  • MPLS
  • Internet Leased Lines
  • Satellite Communications


  • Video Conferencing Solutions
  • Telepresence


  • Data Centers and Colocation Services
  • Managed Services
  • Private & Public Clouds
  • Service Models – IaaS, PaaS, SaaS

Mobile Enablement Solutions

  • M2M
  • 4G LTE
  • Device Management
  • BYOD